Team Building Course Outline – 2 day workshop

Course Code : TB – Chris V

The use of teams in the workplace is more common than ever before; however, positive results from a team environment are not guaranteed when individual employees must work together when they are assigned to collaborative projects.

Teamwork is a skill that must be taught. Building a team requires taking a risk and sharing decision-making as teams take collective actions and share purpose, goals, and accountability. Teamwork also requires flexibility, good listening skills, and

the ability to compromise. High-performing work teams are the result of individual and collective performance.

This course helps employees work as a team to help overcome problems such as conflict, competition, and resistance to change. The two-day workshop is designed to teach managers and employees key team building skills, including the characteristics of a successful team; the natural cycle of a team; understanding personal preferences; establishing goals and roles; differentiating between competition and collaboration; creating synergy at work; communicating effectively and appropriately; and resolving conflict.

Chapter 1: Managing Resources and Building Rapport

• Working with Limited Resources
• Building Rapport
• Building “espirit de corps”
• Managing others
• Building alliances
• Planning

Chapter 2: Understanding Successful Teams

• Understanding the Characteristics of Successful Teams
• Understanding the Natural Cycle of a Team
  • Forming, Storming, Norming, Performing
• Differentiating Between Working Groups and Teams
• Developing Teams

Chapter 3: Understanding Personal Preference and Sources of Conflict

• Recognizing Personal Preference and Style
• Resolving Conflict Among Personal Preferences
• Ten Tips for Resolving Conflict

Chapter 4: Clarifying Roles

• Clarifying Roles
• Assess the Role of the Coach or Mentor
• Coaching techniques
• Mentoring considerations

Chapter 5: Understanding Competition and Collaboration on Teams

5.1 Competing and Collaborating for Team Success

Chapter 6: Establishing Common Ground and Making Decisions

• Establishing Common Ground
• Making Team Decisions

Chapter 7: Communicating Effectively

• Communicating Effectively
• Recognizing Communication's Impact on Team Behaviour

Chapter 8: Identifying Sources of Conflict

• Identifying Sources of Conflict
• Levels of Conflict
  • Logistical
  • Emotional
  • Belief/Value

Chapter 9 Exercises

9.1 What Should We Do About the Neighbours?
9.2 Who Will Cross the Line First?
9.3 A Vision is Worth a Thousand Words
9.4 A Puzzling Team
9.5 Building The Perfect Team Member
9.6 Building Castles in The Air
9.7 How High Will You Bid?
9.8 The Domino Effect
9.9 Experiential Trust Potpourri