Problem Solving Course
Course code – PS - Chris V
Outline based on Unit Standard 14920 “Participate in groups and / or teams to recommend solutions to problems”
Duration: 2 days
CHAPTER 1 Contribute to team problem solving.
1.1 The Foundation of Teams
1.2 The Seven Practices of High Performance Teams
1.3 Decision Making Processes
1.4 Problem Solving and Consensus
1.5 Decision Matrix
CHAPTER 2 Contribute to group and/ or team functions
2.1 Brainstorming
2.2 Mind Maps
2.3 Minute Taking
3.1 What shall we Do with the Neighbours?
3.2 Who Will Cross the Line First?
3.3 A Vision is Worth a Thousand Words
3.4 A Puzzling Team
3.5 Building Castles in the Air
3.6 How High Will You Bid?
3.7 The Domino Effect
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