MICROSOFT OUTLOOK ESSENTIALS (1 DAY)
- DLS CONSULTING

Subject

Using Microsoft Outlook to create, receive and manage e-mail

Unit Standards

• 116945 Use electronic mail to send and receive messages (2 credits) Level 2
• 116935 Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application (2 credits) Level 2

Pre-requisites

• Read, write, communicate and comprehend at least at GET level.
• Operate a personal computer system.
• Use generic functions in a Graphical User Interface (GUI)-environment (PC’s and Windows Essentials)

Level

Basic

Outcomes

Concepts and terms of E-mail

Introduction
Connecting to the Internet
An E-mail address
Network Etiquette
E-mail - Pros and Cons
Starting Outlook
Changing the View
Change the Toolbars displayed
Changing the columns displayed

Create and send an E-mail message

Choosing your e-mail Editor
Creating an E-mail message
Addressing a message
Running a Spell Check
Editing text in an E-mail message
Attaching a file
Getting Help

Receive and respond to e-mails

Reading Messages
Receiving an Attachment
Working with several open messages
Flagged for future follow-up
Precautions when receiving mail
Printing a message
Organising messages

Working with Outlook Contacts

The Contacts View
Creating Contacts
Distribution Lists

Using the Outlook Calendar

The Calendar View
Working with Appointments
Working with Meetings
Working with Events