MASTERING MICROSOFT OUTLOOK (1 DAY) - DLS CONSULTING

Subject

Increasing efficiency in using Microsoft Outlook to manage diaries, emails and contacts.

Outcomes

To enable delegates to:

• Manage Outlook items using sorting, filtering, find and views
• Customise Outlook with toolbars, views
• Using Outlook options including rules, mail formats
• Use Outlook to send messages from other Office applications and importing and exporting Office documents
• Using Outlook to work with contacts, meetings, appointments

Unit Standards

Not available at this stage

Pre-requisites

• Read, write, communicate and comprehend at least at GET level.
• Operate a personal computer system.
• Use generic functions in a Graphical User Interface (GUI)-environment (PC’s and Windows Essentials)
• 116945 Use electronic mail to send and receive messages (2 credits) Level 2
• 116935 Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application (2 credits) Level 2

Level

Intermediate/Advanced

Modules

Customising Outlook

The Outlook Screen
Switching toolbars on and off
Changing Toolbar Options
Customising Toolbars
Outlook Today
Creating Folders
Working with the Favourites Folders Pane
Working with Shortcuts
Changing the View
Creating a new View

Message Options

Using Message options
Message Settings
Voting and Tracking options
Delivery Options
Flagging a message
Out of Office Assistant
Searching for Items

Calendar Options

Calendar Options

Managing Tasks

Working with Tasks
Creating a task
Create a Recurring Task
Marking a task complete
Task Assignments

Organising Messages

Sorting messages in a list
Filtering
Advanced Find

Delegates and Sharing

Delegate Access
Sharing Outlook folders