LEADERSHIP AND HUMAN RELATIONS PROGRAM
Course Code – LHRS - TK
Accredited Decision number 0494
The objectives of this programme are to develop leadership skills through the use of human relations. The delegates will have the opportunity of discovering their own potential that will give them the confidence to relate towards others. This process will help to develop their leadership skills and assist in achieving personal objectives. They will be able to develop and enhance their attitudes towards themselves and others and through this, develop stronger belief systems that will give them a clearer view of their future.
CONTENTS
- Memory Training
- Confidence Building
- Developing greater self confidence through communication
- Attitude Control
- Understanding ourselves and others better
- Poise Through Communication
- Communicating with purpose - saying what you mean, mean what you say
- Changing Attitudes
- Attitude change towards others and ourselves
- Creating Better Communication Skills And Understanding Imag
- How we and others see us
- Developing skills in becoming a friendlier person
- Goal Setting
- Understanding, achieving and creating goals
- Dealing With Worry And Difficult Decisions
- Handling stress and worry with confidence
- Becoming A More Appreciative Person
- Seeing the best in others and learning ways to express these attributes
- Active Listening
- Handling Complaints And Criticism
- Helping to deal with attitudes and procedure of complaints
- Becoming A More Flexible Person
- Identifying our own barriers and enlarging them
- The Power Of Enthusiasm
- Time Management
- Personal Organisation
- Organisational Control
- Belief Systems
- Building On Our Achievements
DURATION: 5 Days
DELEGATES: minimum 10 - maximum 12 delegates
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