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Advanced Exec PA programme - 15th & 16th February 2012
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M-Cot Services includes - IT Training, Permanent Replacements and many more

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Business Skills Training
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Business Skills Courses

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COURSE: COACHING FOR MANAGERS

Duration: 2 days

No. of Delegates: min: 6 max: 20

Course Level: Management

Objectives

1. To explain the importance and benefits of coaching. 
2. To describe the qualities and characteristics of a coach. 
3. To explain the Competency Coaching Model. 
4. To explain and practise the coaching process.

Outcomes 

At the end of this course delegates will be able to:

1. Understand the benefits of coaching as a management function.
2. Describe the qualities and characteristics of a coach. 
3. Use the Competency Coaching Model. 
4. Explain and implement the coaching process.

COURSE OUTLINE 

1. Introduction

1.1. Introduction, Purpose, Course Structure 

2. Definition and Nature of Coaching 

2.1. Definition of coaching 
2.2. Qualities and characteristics of a coach 
2.3. Coaching Process Overview

3. Setting Goals

3.1. Setting coaching goals and objectives 
3.2. Questioning, Reflection, Testing, Drill Down Techniques 
3.3. Reality Check Model

4. Planning

4.1. Planning, Setting Baselines, Setting Milestones 
4.2. Decision Making

5. Support Structure

5.1. Relationship Diagram, Relationship Goals, Psychological Contract

6. Competency Coaching Model 

6.1. Competency Model 
6.2. Behavioural Anchors Each module is supported with exercises and role plays so that the principles are seen in action and practised

BUSINESS SKILLS 

Executive PA - Advanced
Business English
Report Writing
Leadership
Coaching
Call Centre Training
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Black Economic Empowerment
During 2003, M-Cot entered into joint ventures with 2 BEE companies: Ketshabile and Kwapele.
More on Black Economic Empowerment

 


 

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